Digital Product Policy
All products offered through Awa Learning Centre are digital in nature and delivered electronically. Once a purchase is completed and access to the files or materials is provided, the order becomes final and non-refundable. This ensures the integrity of our digital content and prevents unauthorized use or distribution.
No Physical Returns
Since no physical products are shipped, we do not accept any returns or exchanges. All items, including eCourses, guides, templates, resources, and ebooks, are delivered instantly through secure download or online access.
Order Issues
If you experience any technical issue — such as file download errors, broken links, or access problems — we encourage you to reach out through our support section. We will ensure your access to the correct files or materials is restored promptly.
Duplicate Purchases
In rare cases of duplicate transactions or accidental multiple charges, we will review the order and issue an appropriate resolution, such as reinstating product access or crediting the duplicate payment.
Policy Agreement
By purchasing from Awa Learning Centre, you acknowledge and agree to this Refund and Returns Policy. We encourage customers to review product descriptions carefully before making a purchase to ensure that the digital materials meet their needs.
